Products
about products.
Can we design our own custom graphics?
Yes, we offer full customization. Our in-house graphic designer can create a layout for you, or we can apply a design provided by the client. Please note that this is an additional paid service. For a quote, please contact us at karolina@ritter-polska.pl or via WhatsApp at +48 539 020 710.
Can I upload custom animations?
Yes, after reviewing the user manual. Please note that uploading custom animations is available as an additional service and may involve extra costs.
Can I adjust the volume and other settings?
Yes. The machine allows you to independently adjust the volume, price per play, sensitivity, and other parameters. We also provide full technical support if you need assistance with setup or configuration.
Are the LED matrix displays durable?
Yes. The matrix panels are securely protected by 8 mm polycarbonate, which is highly impact-resistant and designed for long-term use.
Where are Ritter machines best suited for use?
Ritter machines are ideal for venues with high foot traffic and a lively atmosphere, such as pubs, nightclubs, arcades, gyms, and entertainment centers.
What payment systems can be installed in the machines?
Our machines can be equipped with a Nayax card reader, bill acceptor, ticket dispenser, and additional coin acceptor.
Are spare parts available for Ritter machines?
How can I find the dimensions of the machines?
The dimensions are listed on each individual product page.
Where can I find the serial number?
- Boxer & Combo Boxer: Located at the back of the machine, on the bottom left side.
- Let’s Goal: Located under the Player 1 goal. To access it, you must remove the Player 1 goal assembly.
What should I do if the machine malfunctions?
In the event of a malfunction, please contact our technical service department at piotr@ritter-polska.pl or call +48 881 968 802. We will do our utmost to resolve the issue as quickly as possible.
Are the machines CE certified?
Boxer Series MMA Series Let's Goal Mini Excavator
Sales
questions about sales.
What are the shipping costs?
To provide an accurate shipping quote, we require your delivery address, the quantity, and the specific type of machines ordered. For a personalized quote, please contact us via email at karolina@ritter-polska.pl or via WhatsApp at +48 539 020 710.
How is the machine transported?
We offer shipping by sea, land, or air — depending on your needs and location.
How long is delivery after ordering?
Production time depends on the type of products and the order quantity. Typically, the lead time ranges from 2 up to a maximum of 4 weeks.
What are the warranty terms?
Every machine comes with a one-year warranty. Once the warranty expires, we continue to provide full post-warranty technical support. For any service needs, please contact karolina@ritter-polska.pl or call +48 539 020 710.
Do you offer after-sales technical support?
Yes, we provide full after-sales support. Our experienced service team is available to assist you online.
Do you offer arcade parts and accessories?
Yes, we supply a range of parts and accessories for machines purchased from us.